UK Mainland Customers
DISPATCHED YEAR-ROUND WHERE POSSIBLE
Postage is calculated by order value with a maximum of £8.50 for UK orders (excluding Scottish islands) for any single order placed. If multiple orders are placed and we cannot ship in one box then a second postage charge may be held but we try to combine wherever possible. Smaller orders of 1 plant ONLY may be sent by Royal Mail First Class if we feel it may be cheaper although the recent price increase by Royal mail has made this unlikely! For this reason we recommend that you try to order 3 plants or more to offset the carriage charge a little.
Normally, despatch will take place within 7 days but this may extend a little during busy periods or when we're attending flower shows. If your delivery is urgent then please contact us first.
Not sure if you will be at home when delivery is attempted? Why not have it delivered to you at your work address, it almost guarantees delivery on the day stated! Couriers will always find a registered business address.
Scottish islands - unfortunately all of the couriers who operate in our area have a surcharge for your area. The correct rate can be selected during checkout.
Postage will be charged at cost. Any excess postage will be refunded back to your card at dispatch time.
We currently use Parcelforce Worldwide and will supply tracking information direct to your email address supplied. They will also send a SMS to your mobile telephone number if you supply this. We may use Royal mail's first class or special delivery if we find this a more economical method.
European Customers - excluding mainland United Kingdom
Please note that we now do not ship outside of the UK mainland which currently includes Northern Ireland. Any order placed from outside the UK without a UK delivery address will be refunded minus a £2.00 card transaction fee. If paid by PayPal, we will refund the cost minus £2.00 which we lose when a payment is made.
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